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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Drevon Garbutt Kelly

Drevon Garbutt Kelly

April 23, 2026

5  out of  5
rating by Drevon Garbutt Kelly
"Cameron Mullins- my new State Farm agent was really professional and honest. I would highly recommend whoever comes across this review that you give him a call for any insurance you may need. He’s very clear and concise but most importantly friendly! Looking forward to staying with him for a while! He actually made my day with how professional he was. And it’s hard to come by genuine people! Thank you Mr. Mullins!"
We responded:
"Thank you, Drevon, for sharing your experience! I'm happy to hear that Cameron provided you with such professional and friendly service. It's wonderful to know he made a positive impact on your day. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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Morgan Tippens

April 23, 2026

5  out of  5
rating by Morgan Tippens
"We just signed up today and we excited for the more affordable rates. Cameron was very helpful in helping us get set up, we look forward to having him as our agent!"
We responded:
"Thank you, Morgan! I'm glad to hear that Cameron was able to assist you with setting up your policy and that you're excited about the affordable rates. We're happy to have you with us and look forward to supporting you. If you have any questions or need assistance, feel free to reach out!"
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Kelly Osborne

April 22, 2026

5  out of  5
rating by Kelly Osborne
"I needed to change auto insurance to get a better rate and Ms McKenzie was so helpful. She was very knowledgeable about the policy, and even suggested some other forms of insurance i may have been interested in Without any pressure. I'll be stayinwitj state farm because of their rates and kind friendly staff!"
We responded:
"Thank you, Kelly! I'm happy to hear that Makenzi was able to assist you with your insurance needs and provide helpful suggestions without any pressure. It's great to know that our rates and friendly team have made a positive impact on your decision to stay with us. If you ever need anything else, feel free to reach out!"
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Larry Hill

April 22, 2026

5  out of  5
rating by Larry Hill
"Mac Kane was professional, polite and informative."
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Muaad Gure

April 16, 2026

5  out of  5
rating by Muaad Gure
"Kameron is a good guy i recommend him."
We responded:
"Thank you, Muaad! I'm glad to hear that Cameron made a positive impression. We appreciate your recommendation and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Lawrence Burns

April 14, 2026

5  out of  5
rating by Lawrence Burns
"Prompt response always willing to help"
We responded:
"Thanks for the 5 Stars, Lawrence! We are happy to have you as part of the Mac Kane State Farm family!"
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Nekika Mccroskey

April 13, 2026

5  out of  5
rating by Nekika Mccroskey
"I worked with Cameron and he is GREAT…"
We responded:
"Nekika, thank you for sharing your experience! I'm glad Cameron provided you with such a great service. Our team is committed to delivering excellent support, and it's fantastic to know we met your expectations. We’re here to help!"
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Sandra Stokes

April 11, 2026

5  out of  5
rating by Sandra Stokes
"Cameron was very Great he wasn't calling everyday but when he did call was just reminding me about the email he sent....Thanks Cameron 2 Thumbs up 👍👍"
We responded:
"Thank you for your review, Sandra! I'm happy to hear that Cameron provided you with a great experience and kept you informed without overwhelming you. Your positive feedback means a lot to us. If there's anything else we can do for you, just let us know!"
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Mott

April 10, 2026

5  out of  5
rating by Mott
"i called Beth today because i had questions about my policies . she knew me and remembered my name . she answered all my questions and helped me find the best results , she is very professional and kind. i hung up the phone feeling glad i called . if i could give more than 5 stars i would . thank you"
We responded:
"Mott, thank you for your wonderful review! I'm happy to hear that Beth consistently provides you with great service. Her kindness, professionalism, and positive attitude are truly valued in our office. We're grateful to have you as a long-time State Farm customer and appreciate your loyalty. If you ever need anything, we're always here for you. - Mac Kane - State Farm Insurance Agent, Nashville, TN"
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Hannah Herman

April 10, 2026

1  out of  5
rating by Hannah Herman
"State Farm handled my claim in a way that felt completely unfair and inconsistent. Their insured driver backed out of a parking space directly into my vehicle while I was traveling through the lane. Despite clear physical damage consistent with this, a police report supporting my position, and my immediate attempt to avoid the accident by braking and using my horn, State Farm still assigned me 50% liability. Even more concerning, the explanation for this decision changed multiple times throughout the process, none of which aligned with the actual facts of the accident. It became clear that they were not interested in objectively evaluating the facts and instead defaulted to protecting their insured, leaving me to cover costs for an accident I did not cause. Based on this experience, I would strongly caution anyone to carefully consider how claims are handled before choosing State Farm."
We responded:
"Hey Hannah, Thank you for taking the time to share this. I can absolutely understand how frustrating that situation must feel, especially when you believe the facts clearly support your position. I did want to clarify a couple of things that may help provide context. Our local office was not directly involved in your policy or claim, as each State Farm agency is independently owned and services its own customers. Claims decisions are handled by State Farm’s centralized claims department, not at the individual agency level. Parking lot accidents can be particularly challenging to evaluate, as they often involve multiple factors and limited independent evidence. Because of this, outcomes can vary from case to case depending on the details available. That said, I don’t want to minimize your experience. If the explanation you received felt inconsistent, I can understand how that would add to your frustration. The best next step would be to follow up directly with the claims team to request a detailed review or clarification, especially if there is additional information they can consider. If there’s anything our office can help clarify from a general standpoint, we’re always happy to assist. Wishing you the best moving forward! "
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Corey Slaughter Jr

April 2, 2026

5  out of  5
rating by Corey Slaughter Jr
"Cameron with State Farm was very professional, had good customer service, saved me money on my home and auto insurance and answer all my questions I had and he was quick answering my questions."
We responded:
"Corey, thank you for sharing your experience! I'm happy to hear that Cameron provided you with professional service and helped you save on your insurance. It's great to know he was able to answer your questions promptly. If there's anything else we can assist you with, feel free to reach out!"
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Nathan Koogler

April 2, 2026

5  out of  5
rating by Nathan Koogler
"Great Customer Service was exceptional and special thanks to Beth Brooks!"
We responded:
"Thank you, Nathan! I'm happy to hear you had an exceptional experience with our customer service. Beth is indeed a valuable part of our team, and I'll make sure she knows about your appreciation. If there's anything else we can assist you with, feel free to reach out!"
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Celena Easley

March 27, 2026

5  out of  5
rating by Celena Easley
"Very nice experience 😃"
We responded:
"Thank you, Celena! I'm happy you had a nice experience with us. If you ever need anything else, feel free to reach out!"
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Michael Wallin

March 27, 2026

5  out of  5
rating by Michael Wallin
"This review is for Beth. I cannot commend her high enough for her professionalism, commitment, and diligence in assisting us in getting our Home Owners claim processed. 5-stars to Beth!"
We responded:
"Thank you, Michael! I'm so happy to hear about your positive experience with Beth. Her dedication and professionalism are truly valued in our office. If there's anything else we can assist you with, feel free to reach out!"
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Elizette Glenn

March 26, 2026

5  out of  5
rating by Elizette Glenn
"I had a great experience with McKenzie. She answered all my questions and helped me to get insured quickly. I really appreciate her personable approach. She was a delight to speak with."
We responded:
"Thank you, Elizette! I'm happy to hear that McKenzie was able to assist you effectively and make the process smooth and enjoyable. Her personable approach is something we value greatly. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Ciera Christy

March 25, 2026

5  out of  5
rating by Ciera Christy
"Super friendly and cordial offered me an array of options and discounts"
We responded:
"Thank you for your review, Ciera! I'm happy to know you found our team friendly and appreciated the variety of options and discounts we offered. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Bridget Weir

March 24, 2026

5  out of  5
rating by Bridget Weir
"C. Mullins was fantastic, efficient, professional and knowledgeable of the products that interest me."
We responded:
"Hey Bridget! We appreciate you taking a moment to share your experience with Cameron. It’s great to hear he was efficient, professional, and knowledgeable while helping with your homeowners and auto insurance. Thank you for your support, and we’re here whenever you need anything!"
Profile photo of James Phillips

James Phillips

March 23, 2026

5  out of  5
rating by James Phillips
"Very Professional. Cameron saved me $377 dollars when I switched from USAA who I have had for years"
We responded:
"Thank you, James! I'm happy to hear about your positive experience with Cameron. It's great to know that switching to us has been beneficial for you. If you ever need anything else, feel free to reach out!"
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Linda Ellisen

March 11, 2026

5  out of  5
rating by Linda Ellisen
"Taya was extremely helpful, getting me setup with a new policy!"
We responded:
"Hey, Linda! Thank you for sharing that Taya was extremely helpful while getting you set up with your new policy."
Profile photo of Amber Jones

Amber Jones

March 9, 2026

5  out of  5
rating by Amber Jones
"McKenzie was so very helpful, courteous and very knowledgeable! Thank you to the State Farm team for assisting me and making things easy and transparent! So excited to have everything covered by this team!"
We responded:
"Amber, thank you for your wonderful feedback! I'm happy to hear that MaKenzi was able to assist you with such care and expertise. Our team is dedicated to making your experience as smooth and clear as possible. If you ever need anything else, feel free to reach out!"
Profile photo of Connie Klein

Connie Klein

March 9, 2026

5  out of  5
rating by Connie Klein
"Mackenzie was exceptional at assisting me with changing my address on my auto and renters insurance. She was very professional, courteous, and fun."
We responded:
"Connie, thank you for your wonderful review! I'm glad to hear that Vikki was able to assist you so professionally and courteously with your auto and renter's insurance. We appreciate your feedback and are happy to have her on our team. If you need any further assistance, feel free to reach out. - Mac Kane - State Farm Insurance Agent, Nashville, TN"
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kendell jones

March 6, 2026

5  out of  5
rating by kendell jones
"Makenzi made this experience painless and easy. She was so kind and went beyond the typical agent duties you would expect. After my experience with my previous company I could not be more grateful to have found her!"
We responded:
"Thank you, Kendell! I'm happy to hear that Makenzi made your experience smooth and pleasant. We appreciate your kind words and are grateful to have you with us. If you need anything else, feel free to reach out!"
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Marie Stermin

March 5, 2026

5  out of  5
rating by Marie Stermin
"Makenzie was very personable and easy to talk to! She had been working with me for a few weeks, and was very patient with me as I was undecided, then I didn’t have my info, then I had to talk to husband, see very patient!!"
We responded:
"Marie, thank you for your feedback! I'm glad to know that the process was smooth and you felt supported throughout. Our team is committed to providing a patient and personable experience. If there's anything else you need, just let us know!"
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Taynan Cattozatto

March 3, 2026

5  out of  5
rating by Taynan Cattozatto
"Taya Cerna was an amazing agent, very efficient, and straightforward!"
We responded:
"Thank you for your review, Taynan! I'm glad to hear that Taya provided efficient and straightforward service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Tony Sanders

March 3, 2026

5  out of  5
rating by Tony Sanders
"I just luv Mackenzie, she really knows her job and exactly how to do it. Very sweet personality and just as charming as anyone could be. I can't think of any reason why I haven't changed my insurance company a very long time ago. Thanks Mackenzie for saving me money in spite of myself. Lol Tony Sanders"
We responded:
"Hey, Tony! Thank you for sharing this and for the shoutout to Makenzi. I’m so glad she was able to help you with your car insurance, provide a quick quote within 24 hours, and make everything easy to reach and understand. Her personality and attention to detail truly make a difference, and I’m happy to hear she was able to help you save money too. We appreciate you trusting our team to take care of you."